Terms & Conditions

Last updated: April 2026

Welcome to Vivek Tax Solutions ("the Firm", "we", "our", "us"). These Terms & Conditions ("Terms") govern your access to and use of our website https://staging.vivektaxsolutions.com, the client portal, and the professional services we offer. By using the Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and legally competent to enter into a contract under Indian law. By registering, you confirm that the information provided is accurate and complete.

2. Services Offered

We provide Chartered Accountant services including but not limited to: income tax filing, GST services, TDS returns, company and business registrations, audits, payroll processing, and financial advisory. The exact scope of any engagement is defined by the service subscribed to and any supplementary written communication.

3. Engagement & Client Responsibilities

  • You must submit accurate and complete documents, KYC details, and financial data on time.
  • You are solely responsible for the truthfulness of the information provided to us.
  • Delays caused by incomplete documentation on your part may impact turnaround times and are not our liability.
  • You agree to cooperate with any follow-up communication required to complete the service.

4. Fees & Payment

  • Service fees are listed on the website in Indian Rupees (INR) and displayed inclusive or exclusive of GST as indicated on the service page.
  • Payments are processed via our payment gateway partner, Razorpay.
  • For recurring (monthly/quarterly/annual) services, subscriptions are billed automatically on each cycle until cancelled.
  • Fees, once paid, are subject to our Refund & Cancellation Policy.

5. Professional Limitations

Our services are advisory and compliance-based. We rely on information you provide. We do not guarantee:

  • Approval of government filings (which is at the discretion of the concerned authority).
  • Any specific financial outcome or tax saving.
  • Results dependent on third-party portals (Income Tax, GSTN, MCA) being operational.

6. Account Security

You are responsible for keeping your login credentials confidential and for all activity conducted through your account. Notify us immediately of any unauthorised access.

7. Intellectual Property

All content on this website — text, graphics, logos, templates, and software — is the property of Vivek Tax Solutions or its licensors and is protected by Indian copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written consent.

8. Prohibited Use

You agree not to:

  • Upload false, fraudulent, or misleading information or documents.
  • Attempt to gain unauthorised access to any part of the Service.
  • Use our services for any unlawful purpose including tax evasion.
  • Interfere with the operation of the website through malware, automated scraping, or denial-of-service attempts.

9. Limitation of Liability

To the maximum extent permitted by law, our liability for any claim arising out of the Service shall not exceed the fees actually paid by you for the specific service giving rise to the claim in the twelve (12) months preceding the event. We shall not be liable for indirect, consequential, or incidental damages.

10. Indemnity

You agree to indemnify and hold the Firm harmless against any loss arising out of your submission of inaccurate data, misuse of the Service, or breach of these Terms.

11. Termination

We reserve the right to suspend or terminate your account without prior notice if you violate these Terms, engage in fraudulent activity, or fail to pay applicable fees. Statutory record-retention will continue to apply.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts at New Delhi, Delhi, India.

13. Changes to These Terms

We may revise these Terms from time to time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

14. Contact

For questions about these Terms, contact us at vivektaxsolutions@gmail.com or +91 95553 40345.