Privacy Policy

Last updated: April 2026

Vivek Tax Solutions ("we", "our", "us") operates https://staging.vivektaxsolutions.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

  • Personal identification data: name, date of birth, father's name, PAN number, Aadhaar number.
  • Contact information: email address, mobile number, postal address.
  • Financial information: bank account number, IFSC code, bank name, income and investment details provided for tax filing.
  • KYC documents: identity proofs and address proofs uploaded through the client portal.
  • Transaction data: subscription and payment records processed through our payment gateway partner (Razorpay).
  • Technical data: IP address, browser type, device information, cookies, and session logs.

2. How We Use Your Information

Your information is used to:

  • Provide and deliver Chartered Accountant services (tax filing, GST, audit, registrations, etc.).
  • Verify your identity as part of our KYC process.
  • Process subscription payments and generate invoices.
  • Communicate with you regarding service status, compliance deadlines, and regulatory changes.
  • Comply with our legal and statutory obligations under Indian law (Income Tax Act, GST laws, ICAI regulations).
  • Improve our website and services.

3. Data Storage and Security

Sensitive data such as Aadhaar numbers and bank account numbers are stored in an encrypted form at rest using Laravel's encryption. Uploaded documents are stored on secured servers with restricted access. Passwords are stored using industry-standard bcrypt hashing. We use HTTPS for all data in transit.

While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure. You acknowledge that you provide information at your own risk.

4. Sharing of Information

We do not sell your personal data. We may share your information only with:

  • Payment gateway (Razorpay): for processing subscription charges. Razorpay's own privacy policy applies to such data.
  • Government / statutory authorities: Income Tax Department, GSTN, MCA, etc., strictly as required for delivering the contracted service or complying with the law.
  • Our internal team: authorised Chartered Accountants, articled assistants, and office staff bound by confidentiality.
  • Legal obligations: where disclosure is required by a court order, summons, or regulatory authority.

5. Cookies

We use cookies to maintain authenticated sessions, remember your preferences, and collect basic analytics. You can disable cookies in your browser, but some features of the client portal may not work correctly.

6. Data Retention

We retain your personal and financial records for as long as your account is active and for a minimum of eight (8) years thereafter, as required under Indian tax and company law record-retention rules. You may request deletion of non-mandatory data by writing to us.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data by updating your KYC or profile.
  • Request deletion of data that is not subject to mandatory retention.
  • Withdraw consent for non-essential processing.
  • Lodge a complaint with the appropriate data-protection authority.

8. Third-Party Links

Our website may contain links to third-party sites (government portals, Razorpay checkout, etc.). We are not responsible for the privacy practices of those sites.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Last updated" date. Material changes will be communicated via email where appropriate.

11. Contact Us

For any questions or requests regarding this Privacy Policy, write to us at: